Privacy Policy

UGC Stock respects your privacy and explains in this Privacy Policy how we collect, use, disclose, store, and protect personal information when you use our website, applications, marketplace tools, creator workflows, checkout flows, and related services.

In this policy, "UGC Stock", "we", "us", and "our" refer to the operators of the UGC Stock platform. "You" and "your" refer to any visitor, buyer, creator, customer, or account holder using the service.

Some features require you to create an account and provide personal information. If you choose not to provide information that is necessary for account creation, purchases, creator payouts, or support handling, certain parts of the service may not be available to you.

By accessing or using UGC Stock, you acknowledge that your information may be processed as described in this Privacy Policy and in accordance with applicable data protection laws.

UGC Stock is responsible for deciding how personal information covered by this policy is collected and used in connection with the platform.

If you have questions about this Privacy Policy, your personal information, your account data, or a privacy-related request, you can contact us at support@ugcstock.co.

We may ask you to verify your identity before responding to certain requests so we can protect account security and prevent unauthorized disclosure.

UGC Stock is not intended for children and should only be used by individuals who are old enough to lawfully consent to data processing and to enter into binding agreements where required by applicable law.

If you are under the minimum legal age in your jurisdiction to use the service without parental or guardian approval, you must not create an account or submit personal information to the platform.

If we learn that personal information has been submitted in violation of these requirements, we may suspend the related account and delete or restrict the relevant data as permitted by law.

Depending on how you use UGC Stock, we may collect information you provide directly, including your name, username, email address, billing details, payout details, country, account profile information, support messages, and any information you submit while creating or managing listings, purchases, or creator settings.

We may also collect marketplace and operational data such as account activity, login events, order history, download activity, creator workflow events, moderation history, communications, dispute records, and interactions with pages, media previews, and product features.

Payment card data is generally handled by our payment partners rather than stored by us in full. We may still receive limited payment-related information such as status, provider identifiers, billing country, partial metadata, and records needed for fraud prevention, accounting, refunds, or dispute handling.

We and our service providers may automatically collect technical information such as IP address, browser type, device information, approximate location derived from technical signals, referral data, cookies, local storage identifiers, and log data generated when you access the platform.

We use personal information to provide, maintain, and improve UGC Stock, including creating and administering accounts, authenticating users, processing purchases, enabling creator workflows, delivering downloads, managing billing or payout operations, and responding to support requests.

We also use information to communicate with you about service updates, transactional notices, changes to policies, moderation decisions, order and payout events, account security alerts, and customer service matters.

Operational and technical information may be used to monitor platform health, prevent fraud, investigate abuse, detect policy violations, enforce our terms, troubleshoot incidents, analyze usage trends, and improve product performance, reliability, and user experience.

Where allowed by law, we may use contact details and service usage data to send marketing or promotional communications about UGC Stock. You can opt out of marketing messages at any time, but we may still send service-related notices that are necessary for your account or transactions.

Where applicable law requires a legal basis for processing, we rely on one or more of the following: performance of a contract with you, compliance with legal obligations, your consent, and our legitimate interests in operating, securing, improving, and defending the platform.

Examples include processing needed to create your account, complete orders, provide downloads, administer creator payouts, investigate fraud, comply with tax and accounting rules, respond to legal requests, and protect UGC Stock, our users, and third parties from misuse or harm.

When we rely on consent, you may withdraw that consent where permitted by law, although withdrawal will not affect processing already carried out and may limit the availability of some services.

We may share information with vendors and infrastructure providers that help us operate UGC Stock, such as hosting providers, cloud storage services, payment processors, fraud prevention tools, customer communication tools, analytics providers, and professional advisers acting on our instructions or under appropriate contractual obligations.

We may also disclose information when reasonably necessary to enforce our policies, investigate suspicious activity, protect the rights, safety, or property of UGC Stock or others, respond to claims, prevent fraud, or comply with applicable law, regulation, court order, subpoena, or lawful governmental request.

If UGC Stock is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction, information may be disclosed as part of that process subject to customary confidentiality and legal protections.

We do not describe our practices as selling personal information for cash in the ordinary operation of the platform. However, some laws define "sale" or "sharing" broadly, and rights relating to those definitions are addressed below where applicable.

We retain personal information for as long as reasonably necessary to provide the service, maintain accounts, complete transactions, administer creator relationships, enforce our agreements, resolve disputes, and satisfy legal, accounting, tax, compliance, and security requirements.

Different categories of data may be kept for different periods. For example, transaction records, payout records, tax-related information, and audit trails may be retained longer than routine product analytics or short-lived technical logs.

When information is no longer needed for the purposes described in this policy, we may delete it, anonymize it, or securely isolate it where deletion is not immediately possible, including in backups or systems subject to retention controls.

If you request deletion of your account data, we will review the request and remove or de-identify information where required, while retaining information we must keep for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

UGC Stock and our service providers may process and store personal information in multiple countries depending on where our infrastructure, vendors, support operations, or users are located.

By using the platform, you understand that your information may be transferred to and processed in jurisdictions that may have privacy laws different from those in your country of residence.

When we transfer personal information across borders, we take reasonable steps to use appropriate safeguards suitable for the nature of the transfer and the applicable legal framework.

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

These measures may include access controls, logging, rate limiting, vendor controls, environment separation, authentication protections, and service monitoring. However, no website, application, storage system, or transmission method can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your credentials and for notifying us promptly if you believe your account or personal information has been accessed without authorization.

You may review, update, or correct certain account information by signing into your UGC Stock account and editing the relevant settings, or by contacting support@ugcstock.co if you need assistance.

If you no longer want to receive marketing emails from us, you can unsubscribe using the link in the message or contact us at support@ugcstock.co. Even if you opt out of marketing, we may still send service and transaction-related emails that are necessary for account administration, security, purchases, payouts, or legal compliance.

Subject to applicable law, you may have rights to request access to, correction of, deletion of, restriction of, portability of, or objection to the processing of your personal information. The scope of these rights depends on your location and the context of the processing.

We may deny or limit a request where permitted by law, including where we cannot verify your identity, where the request would adversely affect the rights of others, or where retention is required for legal, contractual, security, fraud-prevention, or recordkeeping reasons.

Residents of certain jurisdictions, including the European Economic Area, the United Kingdom, Switzerland, California, Nevada, and other regions with privacy laws, may have additional rights relating to transparency, access, correction, deletion, restriction, objection, and complaint handling.

If you are a California resident, you may have rights under California privacy laws to request additional information about the categories of personal information we collect, the purposes for which it is used, and the categories of third parties with whom it is disclosed. California residents may also request deletion or correction, subject to statutory exceptions.

Nevada residents may have the right to direct a business not to sell certain covered information. If you want to submit a privacy rights request under laws that apply to you, contact us at support@ugcstock.co and include enough information for us to verify and evaluate your request.

If you are located in a jurisdiction that gives you the right to complain to a supervisory authority or regulator, you may do so, although we encourage you to contact us first so we can try to resolve the issue directly.

UGC Stock may link to third-party websites, integrations, social platforms, payment services, or external tools that are not operated by us. This Privacy Policy does not govern the privacy practices of those third parties.

When you interact with third-party services, your information may be collected and used under their own terms and privacy policies. We recommend reviewing those policies before sharing information with them.

We may update this Privacy Policy from time to time to reflect changes in the law, our services, our operational practices, or our service providers.

When we make material changes, we may provide notice by posting the updated version on the site, updating the effective date, or using other reasonable communication methods where required.

Your continued use of UGC Stock after an updated Privacy Policy becomes effective means the revised policy will apply to your ongoing use of the platform, to the extent allowed by law.